Moreover Kevin -
If you rework your GL Chart in excel and then try to bring it back in.
Kersmush!! ERROR ERROR ERROR and when you click email to report the
ERROR to Epicor you get another ERROR. I have also found this with
the COA. We're bitting the bullet and typing as fast as we can!
Heads up everyone, there is a new number for Version 8 Support:
800-426-8468. I have a log book with support incidents so that I
know what is open and closed - as well as date opened. So far the
software issues are about 3 day turn-around for an answer. The
installation support was BAM answered mostly in one call. As I
apply patches, I will run through my log book to see if issues were
fixed.
If it will help, I'm game for posting my Version 8 open issues log
book every couple weeks here to the group.
Just an idea.
Calvin
-----Original Message-----
From:
vantage@yahoogroups.com [mailto:
vantage@yahoogroups.com]On Behalf
Of alfe_ksimon
Sent: Friday, May 27, 2005 2:06 PM
To:
vantage@yahoogroups.com
Subject: [Vantage] V8 - Biggest Issues
Someone asked about what the top issues are in V8. This may not be
exactly what you're looking for, but here's my opinion.
We're currently running 8.00.707, but will likely install to 8.00.709
early next week. My understanding is that there is only a handful of
us that are live with V8, and I literally mean a handful - like around
five. In a lot of respects, it still feels like we're running beta
software. So it's somewhat hard to list an issue, because it may be
that it will be a non-issue in the next patch set.
In my opinion, the software stabilized quite a bit in the last couple
months, if you're not up on the current patch sets, get there ASAP.
The change log for patch 708 is 46 pages, and it's 50 pages for 709
(that's for the patch set alone, not cumulative).
So - my biggest issue - managing change. Example: ensuring that the
bugs we found on patch 704 is tracked through until we get patch 708
installed, then ensuring we test it and sign off on it. Doing so
while managing any new software is challenging.
Speed is an issue - though that seems to have come a long way as well
over the last few patch sets.
There's a lot of little issues, things like using the copy/paste
functionality to pull out the Chart of Accounts bombs unless you stand
on one foot and wiggle your nose (actually, you need to select all
rows, then right click and choose "copy selection" - because if you
just right click and choose "copy all", it bombs out). We're working
our way through these - and not all get reported because it's a little
difficult to follow through with them given limited resources (did
anyone see the posting on asking if anyone wants a job at a great
company implementing new software)?
IMO - Vantage Tech Support and their development seem to be short
staffed, but the people that are there do a great job, are responsive
to our needs (well most of them). I think V8 - once we get through
the growing pains, is going to be a great product.
Kevin Simon
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