Chrome - Kinetic - Default pdf viewer

Kinetic ERP
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We’re on Kinetic browser.

Does anyone know how I can force Chrome to always open our PDF reports from Kinetic in Adobe Acrobat Reader?

  • Some reports will always open in Acrobat.
  • Some will always open in a new Chrome Tab.
  • Some never open until I open the notifications tab.
  • Some will rarely open in Adobe Acrobat.

Can’t seem to find any pattern.

I already have it set in Windows to Adobe Acrobat:

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But Chrome seems to ignore this and will choose a new tab:

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In Firefox, I can force it in Application settings:

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Firefox is a little more consistent now and I’d use it as the default but the little bugs that only exist in Firefox are too annoying to deal with :sob:

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Well all I can say that acrobat is an invasive piece of software that plays havoc… For me now rather than just right clicking on a pdf and downloading to my downloads folder, acrobat just decides to open automatically… or from time to time it will open in a chrome tab and in edge at the same time… On window 11… Never seem to have that problem on 10.

I know that’s not much help, but… feeling your pain.

2 Likes
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There’s really only one setting I’ve found in Chrome you could play with and test (and it is BURIED)!

Chrome > 3-dot > Settings > Privacy and Security > Site Settings > Additional Content Settings > PDF documents

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… may help a little. Why some seem to dowload automatically and others require going into the notifications to download… still can’t figure that one out.

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Perfect thanks both for the tips!

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I’ve messed with that setting, and for my problem it didn’t help perhaps I need to restart afterwards or something…

The only reason I have it is that it’s easy to get those pesky excel spreadsheets out of the release notes.