Can anyone tell me why voided Std Cost of Sales - Material journal can’t be posted to GL after AR invoice has been cancelled. I am wondering whether the customer shipment has been deleted by user that causing capture cos/wip activity process can’t find the voided part transaction. Is there anyone tell me how the capture cos/wip activity process work?
Welcome to the group!
Well, there’s a tech ref (on EpicWeb), but it’s 973 pages. So… let’s start smaller.
Jumping to this - no, that’s not going to be the problem. Deleting a shipment will not harm anything. There will be a transaction for the shipment and another for the deletion, so you’re fine there.
I’m not following this part. Is this the error you see when running the capture?
No any error was displayed by process.But we can’t find voided cost journal from GL while voided amount can be found in Inventory WIP Reconciliation Report ,so I think some wrong operation caused the variance between inventory and GL.The most unnormal phenomenon is that customer shipment has been deleted by user.
turn on PE logging and print the edit list or wip recon report. In the log will be what it is unhappy with.
Sometimes if it gets hung in the review journal you can edit the issue there and send the posting thru.
While I would not recommend this as a long term solution for a one off you may have to.
I have conducted test cases on Capture COS/WIP Activity and found deletion customer shipment result in COS CR line can’t be posted . What’s the reason?
@Jennifer.Wang Is the entry unbalanced which I assume not since you ran a finance report after. So the rules are doing something else. Do you have the GL Transaction hierarchies? They are a must have for finding the account this will hit.
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