Can't close job / serial number issue - Epicor 9

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1
We had to get a one-off from Epicor. SCR 172614.

---- "Mike Abell mabell@... [vantage]" <vantage@yahoogroups.com> wrote:
I have run into the opposite situation, or the "flip side", of the serial number issue that we resolved this morning (as it affects job closing).

When I tried to close this particular job, I received an error message stating: "For assembly 0, 1 serial numbers are required but 0 serial numbers are assigned for the assembly. Cannot close."

Unfortunately, the part (and the serial number) have gone to stock and been issued out to a ship job since the time that this particular job was completed.

Is there any way around this scenario to get the job closed in Epicor9 ?


Best regards

Mike Abell
IT Manager

Flexial Corporation
a company of BOA Group
1483 Gould Drive, Cookeville, TN 38506, USA

Phone: +1 931 432 8408
Fax: +1 931 432 1889
Mail: mabell@...
Website: http://www.flexial.com<http://www.flexial.com/>
http://www.boagroup.com<http://www.boagroup.com/>
2

I have run into the opposite situation, or the “flip side”, of the serial number issue that we resolved this morning (as it affects job closing).

 

When I tried to close this particular job, I received an error message stating: “For assembly 0, 1 serial numbers are required but 0 serial numbers are assigned for the assembly. Cannot close.”

 

Unfortunately, the part (and the serial number) have gone to stock and been issued out to a ship job since the time that this particular job was completed.

 

Is there any way around this scenario to get the job closed in Epicor9 ?

 

 

Best regards

Mike Abell

IT Manager

Flexial Corporation
a company of BOA Group
1483 Gould Drive, Cookeville, TN 38506, USA

Phone:    +1 931 432 8408
Fax:        +1 931 432 1889
Mail:        mabell@...
Website:  http://www.flexial.com
               http://www.boagroup.com