Cannot run conversion program 8920 (end activity on labor detail

Yahoo Archive
1

Thanks Bruce, I rebooted a second time and it let me clear it….

 

Mike Abell

Information Technology Manager
Flexial - BOA Group - Cookeville, Tennessee
Office:   931.432.8408
Mobile:  615.418.3055 
email:  MAbell@...

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, June 24, 2014 11:26 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: cannot run conversion program 8920 (end activity on labor detail transactions) Vantage 8.03

 

 

What version, server?
I believe for some version(s) of E9 there is a recent known issue & you may need to call tech support.

If V8, then I also was receiving an error message similar to yours.
When I ran 8920 for detail and 8930 (I think) for header it didn't clear.

I ended up manually shutting down the appservers but... one would always hang.
I dad to find the active process for that appserver and killed it in the system task manager.
Then the appserver finished shutting down.
Then when I rebooted the labor record had cleared.

2

We are having major issues that a user cannot clock out of a job.  I am trying to run conversion program 8920 to manually clock him out of the 3 jobs he is in but it is throwing a

 

“Warning.  Progress cannot get the row you’ve just begun editing with a Share-Lock. (4316).  This is followed by “The data in the current row in BROWSE BROWSE-1 has been changed by another user since it was originally displayed.  Progress will now redisplay the current row with the latest data blah blah blah”.  It won’t let me change the Active “Yes” to “No” no matter what I do.  Rebooting the server didn’t release it.

 

ANY ideas how to fix/troubleshoot this?  We are currently completely hung up at the moment.

Mike Abell

Information Technology Manager
Flexial - BOA Group - Cookeville, Tennessee
Office:   931.432.8408
Mobile:  615.418.3055 
email:  MAbell@...

 

 

3
What version, server?
I believe for some version(s) of E9 there is a recent known issue & you may need to call tech support.

If V8, then I also was receiving an error message similar to yours.
When I ran 8920 for detail and 8930 (I think) for header it didn't clear.

I ended up manually shutting down the appservers but... one would always hang.
I dad to find the active process for that appserver and killed it in the system task manager.
Then the appserver finished shutting down.
Then when I rebooted the labor record had cleared.