Cannot create serial number if part is received from subcontracting

Hi,

We use serial numbers tracking for many parts. This is a first time when we want to create serial number, when we receive it from subcontracting PO.
Serial numbers are assigned by subcontractor and we just want add these numbers to the Epicor on the Receipt Entry -> Select Serial Numbers -> Create Serial Numbers. Problem is that the serial number field and the" Add" button are both disabled!
We have received many purchased parts like this and there is no problem.
Any idea is there any restrictions for this?
I am not 100% sure that this problem is related to the subcontracting, but I have compared this manufactured part with other purchased parts and cannot find other difference.

Br,
Mehis

Does the subcontract operation have the serial number checkbox enabled? Not sure this is an option in the job or not, but that is a guess for you. If it is not checked then try checking it and see what happens. I am not sure if it is limited or not with subcontract operations.

Hi Josh, thank you for the reply.
Checkbox was checked, but I found solution for this.
As the subcontracting is related to the Job, I must use “Serial number Assignment” first and then I can use assigned serial numbers in the Receipt Entry.
Case closed :slight_smile: