The open quantity from the sales order release appears as the default. Our shipping department has made some errors and not adjusted this quantity when creating the packing slip. Is there anyway to change this? I know it won’t prevent other/future errors, but the department wants to explore if this is a possibility.
So you just want it to default to 0 or something? What’s your desired behavior?
A BPM is what you would use to fix this. There’s going to be a method that fires to fill that in. You can do a trace to find that method, then you put a post processing directive on that method to set that field to 0 (or whatever you are desiring to do)
You are correct on changing it to 0. In that BPM, could I also add something to say, if shipping from a job the “Our Job Ship Qty” can’t be zero before they save the packing slip?
sort of. The problem with that, is as you move around, it will auto save. So probably not on “Save”, but there is a method for when you set the “Shipped” checkbox, and there you can check for that, and raise an exception is that field is 0.