I guess I am looking for a big picture answer - can I send an email to multiple customer contacts when printing an AR Invoice with a Breaking/Routing Rule?
I am trying to setup a Breaking/Routing Rule to send an email to multiple customer contacts when an AR Invoice is printed.
It looks like the “Condition” (IF Then) has the option for “All Records” however when I try to send to multiple customer contacts - only one email is sent.
Do I have something setup wrong? I thought I remembered somewhere hearing that we had to use an email distribution list to do this?
Any feedback greatly appreciated.
DaveO