Broke old versions installing new version

[mjbest6288 (Matthew Best)]

I am trying to update 1 environment on our server to kinetic for testing. We have others instances on the server as well and in the process, I broke the other test environments. below is the error I get when i try to connect to the App server

System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. —> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)

at System.Net.PooledStream.EndWrite(IAsyncResult asyncResult)

at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)

— End of inner exception stack trace —

at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)

at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)

— End of inner exception stack trace —

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.d__5.MoveNext()

— End of stack trace from previous location where exception was thrown —

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.d__5.MoveNext()

— End of stack trace from previous location where exception was thrown —

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Ice.Cloud.ProxyBase`1.d__60.MoveNext()

— End of stack trace from previous location where exception was thrown —

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Epicor.Utilities.AsyncHelper.RunSync[TResult](Func`1 method)

at Ice.Cloud.ProxyBase`1.Execute(String methodName, RestValueSerializerBase serializer, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut)

at Ice.Cloud.ProxyBase`1.<>c__DisplayClass58_0.b__0(Context _)

at Polly.Policy`1.<>c__DisplayClass32_0.b__0(Context ctx, CancellationToken ct)

at Polly.Retry.RetryEngine.Implementation[TResult](Func3 action, Context context, CancellationToken cancellationToken, IEnumerable1 shouldRetryExceptionPredicates, IEnumerable1 shouldRetryResultPredicates, Func1 policyStateFactory)

at Polly.RetryTResultSyntax.<>c__DisplayClass12_01.<WaitAndRetry>b__0(Func3 action, Context context, CancellationToken cancellationToken)

at Polly.Policy1.ExecuteInternal(Func3 action, Context context, CancellationToken cancellationToken)

at Polly.Policy1.Execute(Func3 action, Context context, CancellationToken cancellationToken)

at Polly.Policy1.Execute(Func2 action, Context context)

at Ice.Cloud.ProxyBase`1.CallWithCommunicationFailureRetry(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, RestRpcValueSerializer serializer)

at Ice.Cloud.ProxyBase`1.CallWithMultistepBpmHandling(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)

at Ice.Cloud.ProxyBase`1.Call(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)

at Ice.Proxy.BO.UserFileImpl.GetUserFile()

at Epicor.Mfg.Administration.ServerManagement.ApplicationServerManager.Forms.NewSessionForm.BackgroundWorker_DoWork(Object sender, DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

[mjbest6288 (Matthew Best)]

Fixed that issue. now I am getting this

System.Exception: Unable to find server config or template file in the server directory.
at SetupEnvironment.Steps.ConfigureServerConfig.CopyFromTemplate(String configFileName)
at SetupEnvironment.Steps.ConfigureServerConfig.InnerRun()
at SetupEnvironment.StepBase.Run()

[kellybeaty (Kelly (Beaty) Jeffrey)]

Hello Matthew. How did you fix the first issue? I am attempting an upgrade from E10.2.600 to Kinetic 2022.1 and received the same error after creating the App Server.
Thanks for any guidance,
Kelly

[klincecum (Kevin Lincecum)]

@kellybeaty

Hello Matthew. How did you fix the first issue? I am attempting an upgrade from E10.2.600 to Kinetic 2022.1 and received the same error after creating the App Server.
Thanks for any guidance,
Kelly

I’m assuming you chose to create a self-signed certificate.

This post might be of some help:

Could not establish trust relationship for the SSL/TLS secure channel

During installation of the server, have you selected the self-signed SSL certificate option? If so, then you need to export the certificate (from Internet Options) and let your domain administrator install it on all machines. Or, ask your domain administrator to create a domain SSL certificate for “kineticdrcs.dolphingroup.com” to be Trusted across your network. You will need to install this certificate on your application server, and configure Kinetic to use it.