We have a breaking and routing on a report style and for some reason in the email template, a field is not printing on the subject line, but it does print in the body.
Does anyone know why that field does not print on the subject line (but the date prints on the subject line) but it does print in the Body of the Email?
just because those fields appear the same on the Email template, doesn’t mean the have the same definition. What shows on blue, is just the name the creator decide to call that field. Click on one and screen shot the definition, then click on the other and compare to the screen shot.
It turns out that the fields being used were from the Customer Table “Calc_BTContactName” (I know this is Contact Name, but it was the only field with Name that was not excluded by default) and this was null for my example. However, in the body of the message, after “Calc_BTContactName” was used then “Calc_BillToAddress” was also used and that field also shows the Customer name. I went into the RDD and unexcluded BTName and Name from the customer table and either of those fields will work for our needs.
From the RDD:
From the RDD:
From Select Field:
From Select Field:
