Hello All,
We are running Epicor 9.05 701. We have been trying to post an AR invoice group through the Review Journal process. Everytime we attempt to post the group we get a Progress error message to see the app server logs. When I look at the log error message it looks like this:
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ** No Customer record is available. (91)
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ** ABL Debug-Alert Stack Trace **
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- --> createCash pe/AR_InvoicePost_Post.p (C:\Epicor905\Server\pe\AR_InvoicePost_Post.r) at line 60069
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- updateRelatedTables pe/AR_InvoicePost_Post.p (C:\Epicor905\Server\pe\AR_InvoicePost_Post.r) at line 66940
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- __ConfirmRJ pe/ReviewJournal.p (C:\Epicor905\Server\pe\ReviewJournal.r) at line 26332
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ConfirmRJ pe/ReviewJournal.p (C:\Epicor905\Server\pe\ReviewJournal.r) at line 26130
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ProcessJournal bo/ReviewJrn/ReviewJrn.p (C:\Epicor905\Server\bo\ReviewJrn\ReviewJrn.r) at line 14872
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ProcessJournal bo/ReviewJrn/Sink.p (C:\Epicor905\Server\bo\ReviewJrn\Sink.r) at line 1065
[13/01/25@05:25:31.491-0500] P-003728 T-003732 3 AS AS -- TRACE: SINGLE-RUN Procedure END ERROR. (14265)
It says there is not customer record available. The invoices all have valid customer numbers in them. Can anyone help me determine where I can begin to troubleshoot this problem?
Thanks so much.
David Pfiester
NuStep, Inc.
734-418-1850
We are running Epicor 9.05 701. We have been trying to post an AR invoice group through the Review Journal process. Everytime we attempt to post the group we get a Progress error message to see the app server logs. When I look at the log error message it looks like this:
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ** No Customer record is available. (91)
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ** ABL Debug-Alert Stack Trace **
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- --> createCash pe/AR_InvoicePost_Post.p (C:\Epicor905\Server\pe\AR_InvoicePost_Post.r) at line 60069
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- updateRelatedTables pe/AR_InvoicePost_Post.p (C:\Epicor905\Server\pe\AR_InvoicePost_Post.r) at line 66940
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- __ConfirmRJ pe/ReviewJournal.p (C:\Epicor905\Server\pe\ReviewJournal.r) at line 26332
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ConfirmRJ pe/ReviewJournal.p (C:\Epicor905\Server\pe\ReviewJournal.r) at line 26130
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ProcessJournal bo/ReviewJrn/ReviewJrn.p (C:\Epicor905\Server\bo\ReviewJrn\ReviewJrn.r) at line 14872
[13/01/25@05:25:30.309-0500] P-003728 T-003732 1 AS -- ProcessJournal bo/ReviewJrn/Sink.p (C:\Epicor905\Server\bo\ReviewJrn\Sink.r) at line 1065
[13/01/25@05:25:31.491-0500] P-003728 T-003732 3 AS AS -- TRACE: SINGLE-RUN Procedure END ERROR. (14265)
It says there is not customer record available. The invoices all have valid customer numbers in them. Can anyone help me determine where I can begin to troubleshoot this problem?
Thanks so much.
David Pfiester
NuStep, Inc.
734-418-1850