Can I delete an AR invoice once posted?
You can post a credit memo and then use the Apply Credit Memo program to zero out the balance on each. Alternatively, there is an invoice cancellation option via Invoice Entry → Actions menu.
Thanks Jacquelyn, unfortunately the second option is greyed out, which was the better option as we need to amend the delivery note
Do you have a group loaded? It is greyed out for me if there is not a group open.
The group that it is in has been posted, so I cannot select it. Or am I missing something? I appreciate you taking the time to help Jacquelyn, thank you
No problem, that’s what this community is for! I think you need to try creating a new group, save it, then with that group open, go to Actions → Create Cancellation Invoice.
It’ll technically be a separate posting and have its own Edit List, which is why a new group is needed.
Success!!! Thank you so much
awesome!