AR invoice cancellation

Can I delete an AR invoice once posted?

You can post a credit memo and then use the Apply Credit Memo program to zero out the balance on each. Alternatively, there is an invoice cancellation option via Invoice Entry → Actions menu.

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Thanks Jacquelyn, unfortunately the second option is greyed out, which was the better option as we need to amend the delivery note

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Do you have a group loaded? It is greyed out for me if there is not a group open.

The group that it is in has been posted, so I cannot select it. Or am I missing something? I appreciate you taking the time to help Jacquelyn, thank you

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No problem, that’s what this community is for! :slight_smile: I think you need to try creating a new group, save it, then with that group open, go to Actions → Create Cancellation Invoice.
It’ll technically be a separate posting and have its own Edit List, which is why a new group is needed.

Success!!! Thank you so much

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awesome!