Application connection server manager error

[tsantaniello (Tony Santaniello)]

I am preparing to update my PILOT database.

I went into the EAC on NY-EPICOR-02 server, expanded the Server ManagementNY-Epicor-02.winholt.com area to see the databases.

I clicked on ERP10Pilot (all 4 databases have same problem). The database attempts to connect; and the following error appears.

Please note that the database appears to be connected per the screenshot below. EPICOR is running just fine.

Any assistance would be greatly appreciated.
Thanks Tony

[tsantaniello (Tony Santaniello)]

repasting images of error messages:

[tsantaniello (Tony Santaniello)]

repasting last screenshot:

[Olga (Olga Klimova)]

Check servers Event viewer

[tsantaniello (Tony Santaniello)]

Thanks. It turned out to be memory was maxing out at 95%. A server reboot is scheduled for this evening which should restore memory utilization.

[Olga (Olga Klimova)]

You should review this topic

Service cannot be activated ... free memory < 5%

This may have come up in another thread so wanted to copy and paste from a KB discussion made when E10 started rolling out. The issue you may see as an Admin over E10 is: The service ‘[ShareName][ServiceName]svc’ cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory ([#]bytes) is less than 5% of total memory. This occurs as a protection for the server and is a hot debate among IT admins. I’ll just educate you…

[tsantaniello (Tony Santaniello)]

This was exactly what I saw when you advised looking at the event logs. My Consulting team then confirmed it on the server. Thanks Tony