I have been looking for a way to void an ap invoice but from what I have read, it is not possible.
I find it difficult to believe that there is not a way to void an invoice in accounts payable. There are times that errors are made and you need to totally get rid of the invoice. We had some invoices in a batch that had the apply date of 03-31-22 when it should have been 04-01-22, which make our ap aging incorrect, our ledger incorrect, and our ap clearing incorrect. I can do debit memos to fix the aging and the ledger, but unless the receipt is put back in as unmatched to an invoice, the clearing report will not match the ledger.
I was able to do it in Manage 2000 without any issues.
Does anyone have any suggestions?
Thanks,
Ray
It sounds like you want to enter a Cancellation Invoice. In AP Invoice Entry, create a new group and then select Actions > Create Cancellation Invoice. Epicor will ask which invoice you are cancelling and then once you post the group, any receipts cleared by the cancelled invoice will then be back in RNI.
Tyler,
I appreciate you getting back to me. Neither myself nor my coworker who does the AP can see that as an option when we go in and create a new group. Is there a security setting that is stopping us from having that option??
Thanks,
Ray
Did you test using the correction invoice in the test environment. Did it resolve the issue and have the same adjustments as the cancellation invoice would have?
