AP did an AP invoice cancellation of the wrong invoice. They also did a DM to clear the invoice that they cancelled. Now we have a Cancellation DM that we need to apply but we can’t because the invoice that it cancelled is closed. Any help on how to clear the Cancellation DM?
Hi Becky,
Did you ever find a solution to this issue? I’m dealing with the same problem right now and am hoping there’s a way to fix this without having to log a ticket. Please advise! Thanks!
Rachel
