We are testing 10.2.700 and keep seeing “A new kinetic version of this form is available” on certain forms. For instance, Purchase Order Entry. We have customizations on the standard form that are not available on the Kinetic form, so we turned off “Enable Kinetic UI” in the Kinetic Application Maintenance tool. HOWEVER, users still see this “A new kinetic version of this form is available” banner on the top, allowing them to click it and launch a Kinetic version that does not include our customization.
Now, they can click “snooze”, but they could ignore that and still open the Kinetic version. How do I hide this banner from all users? I thought the Kinetic Application Maintenance tool would take care of this… is there somewhere else??
Okay, I was able to replicate the issue as well. The previous screenshot must only work for forms such as “print”. You can also try this it a the menu item level.
Yup. Tried that as well. Those choices will make the user open the “Classic” or the “Kinetic”, and that works well… but the problem is that when they open a classic form they still get the banner asking them to try Kinetic (which we don’t want because it will be without our customizations)
Okay I think I found the fix after some trial and error. I was able to suppress the banner by hitting “Snooze” and then “Save Layout”. Didn’t show up after I closed and open Epicor.
Thanks. That works great, but not ideal when deploying to 50+ clients, and needing to do this on 10+ customized forms. I’m surprised that the Kinetic Maintenance tool doesn’t do this automatically based on the toggle selection.
As of 10.2.700.8, turning off Kinetic for a form will still give users an option to launch the Kinetic form via the banner on the top. This may be fixed in a later dot release, I’m not yet sure, but for now here is a simple query to kill the banner where you don’t want it to show up, for example on the Purchase Order Entry form:
UPDATE ice.menu SET WebResourceURL=’’ where WebResourceURL = ‘metafx/#/view/Erp.UI.POEntry’
Seems to still be an issue as of 11.1.100.14, which is the most recent patch for 11.1. I’m pilot testing it and the banner still appears regardless of whether or not Kinetic UI had been disabled.
I want Kinetic UI disabled completely and think I successfully have it loading the classic style setting the DefaultFormType in menu maintenance via DMT. Now it’s just the banner I’m working on but I see your BPM will address both.
