Yesterday we received a company license that included the base version of EDD (Epicor Data Discovery). With deploying the extension. I proceeded to log in with active home page enabled and I am presented with a blank white screen. It never loads or has an hour glass. I have tried restarting the app pools and task agent service, as well as the server itself. But have had no luck. Anyone else seen this odd issue?
**If I reference the URL link in the admin consoles>>server>>extension. The tiles load correctly.
you have to pick a layout. And all the license does is make it so you can make your own views with your own BAQ’s. You should be able to get a view with stuff in it without the license.
In 10.2.100.6 I had EDD installed without the license and had the base tiles shown but not working. With being on 10.2.200.3 and installing EDD again with a license. When I log in and check active home page it brings up a screen that is just completely white, there are no options or anything.
10.2.200.4. We are just testing right now. We did have some problems with active homepage in general when we first spun it up, but it wasn’t related to the license because we first installed without it.
My IT guy @rapat_mark was the one who fixed it. I’ll see if he can tell me what he had to do.
I did look at the release notes between .3 and .5 versions and there was a few updates to EDD but nothing regarding mine. I may just upgrade to .5 today since we are still in a test phase.
The system layouts are only visible to security managers. The idea is to deploy custom versions of them with security that you configure - this way they won’t get overwritten by Epicor in the future.
