$0 Payment Entry

Epicor ERP 9
1

So our accounting group pulled in an invoice that was $0 and printed a check. Of course it can’t be posted because there are no lines and I can’t cancel the payment because it can’t post. I can’t delete the line from payment entry either because it printed a check. Anyone know how to get this out of payment entry?

Thanks Kim

2

In 10 (not sure in 9) there’s a Reset Process Payment option… have you tried that( is it available)?
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3

I do have it in E9 but it is grayed out.

4

I know this is an older solution but did you look at 8826ESC in EpicWeb under Tips. I believe I had run into this before with adding a penny as a bank fee to post.

1 Like
5

Thanks I will test this tomorrow. Found it on EpicWeb.

6

Didn’t work for me. I will have to open a ticket with Epicor