User has InvcGrp Locked/You are not allowed to open this group

Epicor ERP 10
21

Let’s all each put in a ticket to support and ask why and ask them to change it :wink:

Screw storm Area 51, let’s storm Epicor support with requests :rofl::rofl:

3 Likes
22

This was the suggested solutions from Epicor, the one that worked was changing the users PW, then having them re-open the group and close it. Not sure why changing the password releases it.

AR / AP Invoice group is locked by another user

Error

Error: InvcGrp is locked by another user

Resolution

Try one of the following options

OPTION 1

Ask the user that has the group locked to enter the group and exit correctly by going to File – Exit.

OPTION 2

your IT can change the password of the user so you can access the group and then leave the group properly

OPTION 3

Run conversion to unlock group “Unlock transactions with no entry in RJ”

For Epicor Version 9 = Conversion 10250

For Epicor Version 10.0 to 10.500 = Conversion 1190

For Epicor 10.1.600 to 10.2.500 = Conversion 680

For Epicor 10.2.600 and up = Conversion 538

Steps to run the conversion:

  •    • Open EPICOR*

  •    • Click on System Management*

  •    • Click on Upgrade/Mass Regeneration*

  •    • Click on conversion Workbench*

  •    • Click on USER RUN CONVERSION*

  •    • Scroll down and search for RUN SEQUENCE: (Corresponding conversion)*

  •    • Click on the checkbox button on the left of that line*

  •    • Click on ACTIONS*

  •    • Click on RUN PENDING CONVERSIONS*

  •    • EXIT*

  •    • Go back to the Group/process and try to POST*

  •   *

A window will display, and it will tell you how many transactions were updated.

2 Likes
23

This didn’t work for us - running 538 - nothing was unlocked.

@jgehling how do you run the method please?
BO: InvcGrp
Method:UnlockGroup()

thanks,