Printer Maintenance

[Rich (Richard Riley)]

Nate -

Epicor Cloud customers can use the Edge Agent installed as a Service to handle network printing / printers. This post may help:

Best way to set up printers for printing from Epicor 11 Cloud

Hey Jill - I see you have a case open with Support and I will get that updated with this information. Epicor Cloud printing is handled by Client Side printers serviced by an active connection of either the Browser Client or the Smart Client. The standard configuration also requires the User that submits the Print Job to be the User logged in on the Epicor Client. While this works well for manually generated print jobs, there are issues with Scheduled jobs or Auto-print jobs as there is no gua…