Is Kinetic all that bad?

I probably will cover no new ground, but then, it’s December 29 and you asked a beaten-to-death question, so…

We have been on Kinetic (meaning 2021.1 or higher) for a whopping 5 weeks now. Of course, some Kinetic forms existed before this (in our prior version, for example).

We have a new employee in purchasing, and on her ~first day, she opened up PO Entry to the Kinetic version, and of course never had any clue that there was a “classic” version - not at first. When I showed her classic, she’s like, “Oh I hate that one, the Kinetic one is much better to work with.”

Now, that story is a unicorn - everyone else here who has been using classic HATES Kinetic with the passion of 1,000 supernovae. But the point is, a lot of it is perception, fellow “Who Moved My Cheese” club member.

HOWEVER,

Man, oh man the bugs.

  • We couldn’t go to 2022.x because they killed off net.tcp (OK fine) but did not make a way where we could use a mismatched public SSL cert. [Long story; some users here say they have done it, but we could not, and support says it’s impossible, too.]
  • On 2021.2, at least, most Kinetic grids, if they have many rows (over ~50) the grid hyperactively bounces around and you can’t advance the list down.
  • Also with the scrolling, you might scroll down and then all of a sudden it says No Records - but they were just there
  • Application Studio is a much-needed upgrade to the old form customizations and the limitations of dashboard. But things that were simple in classic (like a Start With criterion on a dashboard) now require a lot more hoops.
  • And then there’s this all. the. time.

image

It will get better, for sure, but so far it comes across as really embarrassing for Epicor. It’s been over 1.5 years since the generally-available public launch and yet it is effectively very much a beta product.