We are on 10.2.200.40 and I just deployed a dashboard where I added a Customization layer on top of it. When our users are attempting to adjust column widths and then Tools >> Save Layouts, it is giving an error. The main problem is, I don’t know of a Key 3 being anywhere in my BAQ or dashboard. E…

I believe the “Key3” being referred to is the personalization data stored in table XXXDef. Go into customization maintenance and poke around (might need to enable tracing and view what the values of XXXDef.Key3 are. If it is a value to identify the program custominzation and user, it might be buil…

Error when trying to Save Layouts on a Customized UI for a dashboard

Epicor ERP 10

EpsilonMaximus68Olds (Eric Gadley) January 31, 2022, 9:25pm 3

Thanks @ckrusen ! You are a lifesaver! The Customization name I had was too long when combined with the saved layout. Shortening the name fixed the issue.

1 Like

Tip: "The maximum number of characters allowed for Key 3 is 50" Epicor Save Layouts Issue fix

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Error when trying to Save Layouts on a Customized UI for a dashboard

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