EPICOR keeps crashing

We are implementing 10.2.200. Every day, multiple times per day, we are crashing. We are an on-prem system. Anyone else have this issue?

Can you expand on what is meant by crashing?

Are user clients going to a “not responding” state all at the same time?
Is the IIS worker process (aka: the appserver process) terminating unexpectedly and automatically recycling?
What is the specific point update (10.2.200.x) that you are currently running?
Is this printing related where you need to restart the taskagent configuration?

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What are you currently doing to address?
If you were to log into the client directly on the Epicor server, would you get the same error message?

No - we usually get thru on the web.

Just curious if you ever had any luck discovering what the issue was as we are having similar issues and have had no luck working with Epicor support to devise a solution.