Thank you both for taking the time to respond. Forgive this absolute noob question: how does one launch a Kinetic app in chrome? 
I tried running Epicor Web Access but this didn’t seem to launch the Kinetic version of the form. I found a post which seemed promising: 10.2.600.5 Kinetic forms not working in TEST
but when I use I try going to the same URL (changing it to reflect our environment) I’m prompted for a “Tenant ID” rather than a username/password:
Will continue googling/poring over the docs in case I’ve missed something. It’s probably staring me in the face and I just haven’t realized it yet