I would maybe keep pushing support. Below I was able, with the fix, to add a new customization to PO Entry. Busy screenshot but shows the menu maintenance, version, and the PO entry (moved PO Date to the left). Seems fine with the fix.
That fix worked for us as well
Thanks all.
I’ve put pressure on support, but in the meantime the uBAQ method gets us over the immediate hurdle.
Thank you for posting this workaround.
Apparently this is still an issue in some menus in 10.2.300.10, thanks to this thread, I was able to use an UBAQ to add the -c argument in the ice.menu table, enabling me to use my customization.
George - I’ve noticed similar on 10.2.300.7… Going off memory: If a customization was company specific, it didn’t appear. Fix was to make the customization for all companies. There was another work around where you’d delete the item in menu entry, close it, and Epicor would re-create it. I forget what led us to try that, with Support’s help (so don’t try it in LIVE!)
As also reported here, I can confirm that the customization needs to be marked for all companies for it to show for selection in menu maintenance.
Just spoke with DanD @ Epicor (SO Tracker customization - grid on Summary tab breaking breaking after personlization) - You can go to Menu Maintenance > Actions > Copy to Current Company, and get at it that way…