Hello
i’m trying to cancel this count cycle maintenance, but cancel cycle do not appear. How can I cancel this cycle?
Thank you.
Must be a permission issue with the user you are logged in as. At every step in the process including after entering count tag data, the Canccel Cyle menu option is available to me.
Hi MikeGross,
Can you show me where to set this permission issue?
or I think this issue occurs because the cycle status is still “recount tag generated”?
Thank you.
The reason the Cancel Cycle menu item is missing is because the cycle has been fully or partially posted already, as soon as you do that Cancel Cycle disappears.
This KB mentions it briefly, if not succinctly in the Further Related Info section: KB0067815
I hope that helps