I’m getting a “The wait operation timed out” when APR is trying to automatically attach documents to Docstar. When I’m dragging/dropping, or adding manually to any form it works as expected. I’m not sure what to check first here. It may be a permissions issue. The Docstar App server is on a diff…

And now it works. Nothing changed except I ran update statistics on the test DB.

APR not working, but attaching documents manually is

Doug.C (Doug Crabtree) March 19, 2024, 1:36pm 9

You have to run that from the SQL Server itself. There’s a thread here somewhere about SQL Maintenance scripts.

EDIT: Here it is

Topic		Replies	Views
Add/Take ECM/Docstar Attachment Timeout ECM docstar , apr , ecm	5	733	August 31, 2023
APR Error Only DocStar attachments are supported ECM baq-reports	6	1079	April 3, 2020
ERP - ECM Document Upload Speed ECM docstar , erp , ecm	5	753	February 17, 2023
Document Attachment error Epicor ERP 10 e10	14	6708	April 4, 2022
System Performance Epicor ERP 10 performance	30	5211	December 4, 2020