Azure SQL is not currently supported. Currently the Epicor SaaS offering is SQL in a VM.
We have investigated Azure SQL (DB as a service) NUMEROUS times over the years as MSFT has told us they solved their latency issues with Azure SQL but we have yet to see an offering where they truly have. The latest iteration of this is the Ultra SSD offering announced this last week - https://azure.microsoft.com/en-us/blog/announcing-ultra-ssd-the-next-generation-of-azure-disks-technology-preview/
While this is currently only an offering for SQL in a VM, I assume it’s only a matter of time until MSFT applies the new tech (which IS slick) to other offerings.The pace of Azure innovation is stunning and one of the reasons we announced the move of SaaS to Azure earlier this year. (I blinked, there goes five more Azure announcements).
One thing still open as well is how to handle SSRS reporting in an Azure PAAS world if not in a VM. MSFT has been silent on future plans in that area so that remains an open discussion with MSFT.
Rest assured as we work thru Azure SQL issues with MSFT, you will be informed if MSFT solves the list of issues we have with the offering.